Contact Us
Email: cs@reddevil.com
Phone: 1-800-423-3845
Address: Red Devil, Inc.
4175 Webb Street, Pryor, OK 74361
Frequently Asked Questions
Welcome to our Frequently Asked Questions page—your go-to resource for quick answers and helpful information about our products, services, and policies. Whether you're looking for product details or troubleshooting tips, you'll find clear and concise information right here to help guide you. If you don’t see what you need, contact our support team!
Can I use Tile Rescue™ on laminate and luxury vinyl floors?
Yes—Tile Rescue™ can be used to repair localized areas of glue-down laminate and luxury vinyl flooring. However, it is not recommended to repair laminate or luxury vinyl floating floor systems.
Why can’t I use Tile Rescue™ on floating floor systems?
Floating floors are intentionally designed not to be bonded to the subfloor or underlayment. Their ability to accommodate expansion and contraction is essential to proper performance. Injecting adhesive underneath floating floors can restrict their movement, leading to buckling, damaged locking mechanisms, and potential system failure.
Glue-down floors, however, are directly bonded to the subfloor, allowing loose or hollow sections to be re-adhered. This makes Tile Rescue™ the ideal solution for repairing glue-down floors without the cost and time of replacement.
Will Tile Rescue™work if I have heated floors?
Yes! We simply recommend keeping the heating element off before, during, and for 48 hours after applying.
Can I use Tile Rescue™ to fix my entire floor or just a small area?
Tile Rescue™ works great on all area sizes, from 1 tile to the whole floor! We offer several different product sizes depending on your project size. For larger projects, check out the Tile Rescue™ Gallon Jug with a Syringe!
Can I use Tile Rescue™ outside on my patio or deck?
Yes! Tile Rescue™ works great on both interior and exterior applications.
Can I use Tile Rescue™ on my bathroom floors?
Yes! Tile Rescue™ works great on all floors. However, with floors exposed to moisture, we recommend a 48-hour dry time.
Can I use Tile Rescue™ in my shower?
Yes! When repairing bathroom & shower tile, ensure the subfloor is free of moisture before application, and the surface is adequately sealed after the adhesive has fully cured.
Can I use Tile Rescue™ to re-glue a tile that has come loose?
Yes, simply apply the Tile Rescue™ Repair Adhesive to the subfloor where the tile was and place the tile back down onto the floor. Place weight on the tile and allow it to dry for 24 hours.
What if I don't see any of the adhesive coming out of the other holes?
While filling Tile Rescue™ will usually come up and out of the other drilled holes. If this does not happen, move to another hole and continue to fill; the adhesive is still traveling under the floor. If you see the adhesive coming back up out of the hole you are filling, be sure you are NOT pressing the tip of the tube down onto the subfloor.